Introduction
TechieHelp Institute of AI is committed to protecting your privacy. This policy explains how information is collected and used when students, institutions, and visitors interact with our platform.
By accessing or using the TechieHelp Institute of AI platform, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our services.
Information We Collect
We collect different types of information to provide and improve our services to you.
Personal Information
- Full Name
- Email Address
- Phone Number
- College / Institution Name
- Academic Details & Year
- Social Media Profiles (LinkedIn, GitHub)
- Payment Information (if applicable)
Technical Information
- IP Address
- Browser Type & Version
- Device Information
- Operating System
- Cookies & Session Data
- Analytics & Usage Data
How We Use Information
The information we collect is used exclusively to provide, improve, and secure our services.
Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device that help us understand how you use our services.
Analytics Cookies
Help us understand how visitors interact with our website (e.g., Google Analytics).
Performance Cookies
Optimize load times and ensure smooth platform functionality.
Security Cookies
Protect users from fraudulent activity and maintain session integrity.
Preference Cookies
Remember your settings and personalization options across visits.
User Control: You may disable cookies at any time through your browser settings. Note that disabling certain cookies may impact the functionality of some features on our platform.
Sharing of Information
TechieHelp Institute of AI does not sell, rent, or trade your personal information to any third party.
We may share limited information only in the following circumstances:
- Payment providers for processing transactions securely (e.g., Razorpay)
- Analytics providers to improve platform performance (e.g., Google Analytics)
- Email service providers to send communications you've subscribed to
- Legal authorities when required by applicable law or court order
- Institutional partners only with your explicit prior consent
Data Security
We implement industry-standard security practices to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Encrypted Storage
All sensitive data is encrypted at rest using AES-256.
HTTPS Everywhere
All data in transit is secured via TLS 1.3 encryption.
Access Controls
Strict role-based access to protect user data internally.
No method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
Third-Party Services
Our platform integrates with third-party services to deliver a complete experience. Each of these services has its own privacy policy governing their data practices.
Users are encouraged to review the privacy policies of each third-party service independently. TechieHelp Institute of AI is not responsible for the privacy practices of these external services.
Children's Privacy
Our services are designed for students, graduates, and educational users seeking professional development.
Age Restriction: Users under 13 years of age should access our services only under parental or institutional supervision and guidance. We do not knowingly collect personal information from children under 13. If we become aware of such collection, the information will be promptly deleted.
Your Rights
You have the following rights with respect to your personal information held by TechieHelp Institute of AI:
Right to Access
Request a copy of the personal information we hold about you.
Right to Correction
Request correction of inaccurate or incomplete information.
Right to Deletion
Request deletion of your personal data from our systems.
Withdraw Consent
Withdraw consent to process your information at any time.
Opt Out of Newsletters
Unsubscribe from marketing communications instantly.
Privacy Concerns
Contact us to raise any privacy-related concerns or queries.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to provide services, resolve disputes, and comply with legal obligations.
- Account data is retained for the duration of your active relationship with us
- Certificate and academic records are retained for verification purposes
- Transaction records are retained as required by financial regulations
- Analytics data is retained in anonymized form only
- Data is securely deleted upon your request where legally permissible
International Users
TechieHelp Institute of AI is operated from India and governed by Indian law.
Users accessing the platform from outside India acknowledge and agree that their information may be transferred to, stored in, and processed in India in accordance with the Information Technology Act, 2000 and applicable Indian data protection regulations.
Changes to This Policy
TechieHelp Institute of AI reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other operational factors.
- Changes become effective immediately upon publication on this page
- The 'Last Updated' date at the top of this page will reflect the most recent revision
- Significant changes will be communicated to registered users via email
- Continued use of our services after changes constitutes acceptance of the updated policy
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us through any of the following channels.
Organization
TechieHelp Institute of AI
General Email
Support Email
Phone
Mailing Address
Vivek Vihar Sector 14, Block D, Room No. 31
India
By using TechieHelp Institute of AI, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.